> ## Documentation Index
> Fetch the complete documentation index at: https://mrge.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscription

> How billing works for your cubic subscription.

Your cubic subscription cost is determined by the number of developer seats you choose to activate. Each active seat corresponds to a unique GitHub user within your organization.

* **Seat-based billing:** You are billed based on the number of *active* seats you assign to your team members (GitHub users).
* **Flexible seat management:** You can manage seat assignments at any time, both during your free trial and after it ends.
* **Customizable checkout:** When you purchase a subscription, you select the exact number of seats you need.
* **Subscription management:** Seat assignments and active seats can be viewed and managed through the subscription tab in your settings: [https://www.cubic.io/settings?tab=subscription](https://www.cubic.io/settings?tab=subscription)

### Automatic seat assignment for new developers

You can choose to automatically assign seats to new developers who join your linked GitHub organization. This setting can be toggled in your subscription settings.

When enabled, any new developer joining your GitHub organization will automatically be assigned a cubic seat and included in your billing. Conversely, if a developer leaves your organization, their seat will be automatically removed, and you will no longer be billed for them.

* **Compatibility with manual selection:** This feature works alongside manual seat selection. For example, if you have manually assigned seats to 3 out of 10 developers in your organization and then enable the "Assign seats to new developers" toggle, when an 11th developer joins the organization, they will automatically receive a cubic seat, bringing your total assigned seats to 4.

## Free trial

During the free trial period, you can assign as many developer seats as you like to evaluate cubic with your team. Billing will only begin after the trial ends and is based on the number of seats you select at checkout.

If you have any further questions about billing, please [contact support](mailto:contact@cubic.io).

## Frequently asked questions

<AccordionGroup>
  <Accordion title="How do I assign seats to specific developers?">
    After your trial ends, go to **Settings → Subscription** and click "Upgrade".

    1. **Choose Seat Count:** At checkout, on the left side of the checkout page, specify the *total number* of developer seats you need.
    2. **Assign Seats:** After purchasing, return to **Settings → Subscription**. You'll find a list of your GitHub organization members. Toggle the specific developers you want to assign your purchased seats to. This lets you pay only for active developers, excluding non-coding members or external collaborators.

    *Note: If you see a "Manage Subscription" button instead of "Upgrade," you may need to cancel your initial trial subscription via Stripe before proceeding.*
  </Accordion>

  <Accordion title="Is there an annual plan?">
    Yes. We offer an annual subscription at a 20% discount off the monthly rate.
    Simply select "12 months" on the checkout page, and the discount will apply
    automatically.
  </Accordion>

  <Accordion title="Where can I apply a coupon code?">
    You can enter your coupon or promo code on the subscription checkout screen:

    <img src="https://mintcdn.com/mrge/eXeDFdBNkZEWK3p-/account/images/coupon-code-screenshot.png?fit=max&auto=format&n=eXeDFdBNkZEWK3p-&q=85&s=18b4661c817bef7f368efd1549a0ab5a" alt="Screenshot showing the promo code field on the checkout page" className="border border-zinc-800 rounded-lg" width="3022" height="1640" data-path="account/images/coupon-code-screenshot.png" />
  </Accordion>

  <Accordion title="Can I cancel my plan at any time?">
    Absolutely. You can cancel your subscription at any time from **Settings →
    Subscription → Manage plan**. You'll keep full access until the end of your
    current billing period; after that you won't be billed again.
  </Accordion>

  <Accordion title="How do I upgrade or downgrade seats mid-cycle?">
    To change your seat count after your subscription has started, go to
    [**Settings → Subscription**](https://www.cubic.io/settings?tab=subscription)
    and click on **Manage plan**. This will direct you to our billing portal
    (Stripe) where you can adjust the number of seats. Prorated charges or
    credits will be applied based on your changes.
  </Accordion>

  <Accordion title="What payment methods do you accept?">
    We currently accept all major credit cards (Visa, MasterCard, American
    Express) and PayPal. For enterprise customers, we also support ACH bank
    transfers—just reach out to support to get set up.
  </Accordion>

  <Accordion title="Do you offer discounts for nonprofits or educational institutions?">
    Yes! We're proud to support nonprofits and schools with a special 50%
    discount. Please [contact
    support](mailto:contact@cubic.io?subject=Nonprofit%20Discount) to verify your
    eligibility.
  </Accordion>

  <Accordion title="Do you offer free plans for open source projects?">
    Yes, we offer free access for qualifying open source projects. To apply,
    please email us at [opensource@cubic.io](mailto:opensource@cubic.io) with
    details about your project.
  </Accordion>

  <Accordion title="How is pricing calculated if I add seats mid-cycle?">
    When you increase seats, we calculate the unused portion of your month and
    charge only for the prorated difference. If you remove seats, your credit
    will apply to your next invoice.
  </Accordion>

  <Accordion title="What happens when my free trial ends?">
    Your free trial lasts 14 days with unlimited seats. Once it ends, you'll
    need to add a payment method and choose a seat count to continue. You won't
    be charged until you upgrade.
  </Accordion>

  <Accordion title="Is there a free or pay-as-you-go tier?">
    We don't currently offer a limited "free tier" beyond the trial. All
    customers move onto a seat-based monthly or annual plan once the trial
    finishes.
  </Accordion>

  <Accordion title="How do I manage who is assigned a seat?">
    In [**Settings →
    Subscription**](https://www.cubic.io/settings?tab=subscription), you'll see a
    list of your organization's GitHub members. Check or uncheck boxes to
    activate or deactivate seats in real time.
  </Accordion>
</AccordionGroup>